I will gladly work with management to get this resolved, please contact me, or let me know how I can get in touch with you. I am also unable to call anyone besides the same employee who was unable to have further help me today. I would have gladly sent an email to the company to work this out, but there is no email address listed. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. One of the best Car Wash, Automotive business at 6326 Illinois Rd, Fort Wayne IN, 46804 United States. Based on this experience, especially that it has happened twice to me now, I do not feel I can trust that I am receiving the advertised services and can no longer recommend this car wash, which used to be my go-to car wash for all three of my vehicles. 714 customer reviews of The Tube Car Wash. I was not offered any form of compensation or even apology. I had driven all the way back home before checking under the car this time and noticing, so I had to drive all the way back. So why didn't it work the other times? Why do I have to go back and double check their work to make sure they're actually washing what they are claiming they are washing? I asked to speak to a manager and was told that there was no manager available (this was a Sunday afternoon). I was instructed to go through the wash again, this time around the car came out and magically the underbody was washed and wet. I called and expressed my concerns and then I went back and notified the personnel that the underbody wash had not taken place. I specifically needed the underbody wash in order to help localize an oil leak (see images, this was after going through the VIP Wash, the underbody was still dry dirty and oily). Who knows which other services I am really getting in this car wash or not. I believe that I am receiving the Express Wash although I paid for VIP washes. The Express Wash is supposed to be the only wash without underbody wash. The VIP Wash cost $19 whereas the Express Wash cost $9. This is the second time that I've been through the car wash and came out of the car wash and looked underneath the car just to discover that the underbody of the car had not been washed and was in fact completely dry. … – showīeware! I paid for a 6-pack (buy 4, get 2 free) of VIP Car Wash tickets. Horrible establishment as far as professionalism goes. When I called for him on multiple occasions, he will not get on the phone, nor return my calls, I even asked for corporate office number and they refuse to give it to me. Also, now the Manager is avoiding my calls, and will not return my calls. Fast forward 2 weeks, the Manager Jaimie was contacted about the fall and no medical attained was offered, knowing I reported I had pain in wrists and back. Furthermore, she did not ask if I was fine, or even fill out an accident report until I mentioned it to her. When I fell, the Assistant manager did not offer any help, and showed no signs of care that a customer just fell on their property. Assistant Manager Ellie met me at the end, and when I got out of my truck I slammed the ground (HARD) due to their poor salting job. They told me once I reach the end of the cycle to get out of my truck to inspect the wash and they'd put me through again if needed. Existing tickets and coupons bought under the Mike’s Carwash name will continue to be honored at both stores.Before I went through their wash, I informed them that the last time I visited my truck didn't get clean at all, I asked for a pre-rinse before entering. The headquarters of Crew Carwash will be in Indianapolis, while Mike’s Carwash moves to Cincinnati. “We came to the conclusion that our families’ long term opportunities increased if we reorganized into two separate companies.” “As Mike and I talked about the future of Mike’s Carwash, we began to realize the potential for growth and continuing the business well beyond our lifetimes,” Bill Dahm said in the news release. The company issued the following statement regarding the decision: These carwashes will use the new name: Crew Carwash. Mike Dahm will run 15 carwashes that retain the Mike’s Carwash name outside of central Indiana, including locations in Cincinnati, Evansville, Dayton, Fort Wayne and Mishawaka.īill Dahm will operate 26 carwashes in central Indiana, including Indianapolis, Kokomo, Lafayette, Terre Haute, Anderson and Columbus. The brothers have worked together for 27 years. The company announced Friday that Bill Dahm and Mike Dahm, the two brothers who own the chain, will be splitting the company into two differently named chains with different operating areas. INDIANAPOLIS – Mike’s Carwash will change its name in most parts of Indiana as it reorganizes, effectively splitting the company into two parts. Please look at the time stamp on the story to see when it was last updated. This is an archived article and the information in the article may be outdated.
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